Product Overviews

Supported Languages in the Docusign Mobile App for iOS (iPad, iPhone, iPod Touch)
The Docusign mobile app for iOS (iPad, iPhone, iPod Touch) currently supports the following languages: English French German Italian Dutch Japanese Korea...
What happens to a user's data once the user is closed?
When closing a user, it will affect access to certain user data. Learn more about: Sharing Envelope, Templates, Custom Fields and Reporting
Signature Appliance port requirements for Active Directory install
Here is the complete list of services and their ports used for Active Directory communication. For a complete list, including most current Windows server version...
How to validate signatures created with Signature Appliance
When a signed document is received, it may be necessary to validate its signature(s) to verify the signer and the signed content.
Docusign CLM: Find your version
Read this article to learn how to tell which version of Docusign CLM you're using.
Support for Docusign CLM
Need CLM Support? Sending a contract or any other type of document for electronic signature couldn’t be easier using Docusign CLM.
What are my options for a Docusign Trial account, Demo account, Developer account, or Free account?
Learn the features and limitations for Docusign Trial accounts, Docusign Developer accounts, Demo accounts, and Free accounts.
Document Retention and Targeted Envelope Purge | eSignature
Document Retention and Targeted Envelope Purge are two often misunderstood features. Docusign Support suggests you read this article before enabling Document Rete...
Docusign System Status Alerts
You can subscribe to the Docusign Trust Center RSS feed by navigating to our System Status Alerts page on our trust site and clicking on the RSS feed button towar...
How long does Docusign store my documents?
Read this article to learn how long Docusign stores your documents and envelopes.
Cancel Your Subscription or Close your Docusign Account
Follow these steps to learn how to close or cancel (downgrade to free) your Docusign account subscription as an account administrator. If you want to close your a...
What should I do if I receive a suspicious email?
If you think that you have received a fraudulent email, please forward to spam@docusign.com then delete.
How do I close a Support case in Docusign Support Center?
Read this article to learn how to close a Docusign Support case for an issue that has resolved.
Signing Groups FAQ
Read this article to learn the answers to frequently asked questions (FAQs) about Docusign signing groups.
Docusign Payment Fields FAQ
Docusign Payments is a feature in web and native mobile apps that enables a sender to collect a one-time payment via credit card, Apple Pay & Google Pay, PayPal o...
I have a question about the Docusign API
Find self-service resources for using Docusign APIs to develop your custom solutions.
How can I print multiple items to the same envelope with the Docusign Print Driver
Unable to multiple items to the same envelope using the Docusign Print Driver v3.x
Docusign Release Notes: FAQ
Learn about Docusign's latest product features and updates.
Who do I contact at Docusign for information?
Read this article to learn the correct Docusign Resources for your needs.
Supported Fonts for Docusign Tabs
This article outlines what fonts are available in Docusign tabs.
Why does my Docusign account look different?
Changes to your Docusign account are commonly due to changes by your account administrator or new releases in DocuSign.
Subscription Service Specifications
Read this article to learn more about subscription service specifications for Docusign.
Docusign CLM: Connect to eSignature
Read this article to learn how to connect to eSignature from Docusign CLM.
Docusign for Greenhouse Integration
Greenhouse has created an integration with Docusign so that you can seamlessly use the two products together to send offer letters to candidates and obtain signat...
Support for Other Products
Learn how to get support for CLM.CM, Signature Appliance, HSM Appliance, and Protect & Sign.
FAQ: Docusign eSignature for NetSuite
Read this article to learn the answers to frequently asked questions about eSignature for Netsuite.
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